The Family Support Services (FSS) Programs are designed to strengthen families, promote long-term stability, and help individuals with intellectual and developmental disabilities (I/DD) continue living at home whenever possible. Serving families in New York City, these person-centered programs take a holistic approach by supporting both individuals and their caregivers through practical guidance, skill development, and individualized resources. By building upon each family’s strengths, the programs help caregivers navigate everyday challenges while promoting greater independence and community participation for their loved ones.
Core Purpose & Philosophy
The Family Support Services Programs focus on supporting the entire family while helping individuals with intellectual and developmental disabilities develop the skills needed for everyday living. The programs generally emphasize two primary areas:
Developmental & Disability Support
Provides resources and individualized support that help families care for loved ones with intellectual and developmental disabilities while encouraging continued participation within the home and community.
Prevention & Family Stability
Offers guidance, education, and supportive services that strengthen family relationships, promote positive caregiving strategies, and help address challenges before they become larger concerns.
Available Family Support Services Programs
Heritage Human Services, Inc. offers two Family Support Services Programs designed to address different support needs.
At-Home Crisis Intervention / Behavior Training
This program provides individualized in-home support and behavior training for individuals with developmental disabilities and their caregivers. Services focus on teaching proactive strategies that help families manage behavioral challenges, strengthen adaptive skills, and support greater independence at home and in the community.
Individual Skills Training / Self-Development
This goal-oriented program provides individualized instruction that helps participants strengthen daily living skills, personal development, and functional abilities based on their unique needs and personal goals. Training emphasizes practical, hands-on learning that promotes greater independence in everyday life.
Eligibility & Availability
Family Support Services are available for eligible individuals with intellectual and developmental disabilities and their families based on the specific program being requested. Program availability, service eligibility, and individual support needs may vary depending on the selected Family Support Services Program.
Individuals or families seeking Family Support Services for a loved one may contact the Heritage Human Services, Inc. Intake Department by:
- Email: intake@heritagehumanservices.org
- Phone: 718-444-4340
What to Expect
Family Support Services are delivered through individualized, person-centered supports that reflect the needs of both the individual and their family. Depending on the selected program, services may focus on behavior support, caregiver education, or individualized skills development to help participants strengthen daily living abilities and maintain successful participation within their home and community. Visitors can explore each program to learn more about the specific services and supports available.
Discover Available Community Programs
Contact us to learn more about available programs and discuss the support that best fits your needs. Our team can provide information about program options, eligibility, and the next steps for getting started.